Customer care
Our support team can help with ticket purchases, existing orders, electronic ticket delivery, and general questions.
Use the option that works best for you. For an existing order, keep your order details nearby.
The delivery method appears on each ticket listing and again on the first page of checkout.
Different listings for the same event may offer different methods.
Email delivery
Mobile e-tickets
Print at home
Shipping
Will Call pickup
All purchases are automatically reviewed for potential fraud. To help prevent unauthorized transactions, delivery may be delayed until the day before the event.
You may receive a mobile message asking the cardholder to verify the email address associated with the purchase.
Purchases are monitored so patrons receive their tickets in time for the event.
The name on the order should match the payment card.
Your address, email, and phone number should also match the card details.
Watch for a mobile message asking you to confirm the email address associated with the purchase. Mismatched details can lead to cancellation and non-delivery.
